Effective Decision Making

Objectives

To understand the concept of decision and the different Decision Making definitions.
To establish that Decision Making is an intellectual process, with due importance given to access to information.
To identify the significance of issue identification and analysis.
To emphasise the need to generate and evaluate the various options before making any decision.
To test the effectiveness of Decision Making in the implementation and control stages.
To achieve successful Decision Making by involving participation from others.

Benefits

Teaches the systematic process of investigation, probing, analysis and judgement in decision making.
Making sound decisions can be achieved with relevant, reliable and accurate information.
Sound decisions can effectively resolve issues.
The accuracy of decisions made, are measured by comparing the results to the expectations.

Course Contents

INTRODUCTION

• What is a Decision

• Decision Making Definitions

• Decision Making is a Process

• Importance of Information

- Input
- Deliberation
- Result

DECISION MAKING PROCESS

• Issue Identification	- Awareness - Verification
• Issue Analysis	- Identify possible causes - Evaluate possible causes - Response needed
• Decision Analysis	- Generate options - Evaluate options - Deciding on options
• Implementation and Control	- Implementation - Control

Duration: 2 Days